Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
lauren e 8 Months Old (does not count toward dealer score)
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I purchased a 2008 Scion Tc about a month ago from acton scion.
Wellington, who is the scion manager showed me the car inside and outside and let me take it for a test drive for half the day and then was able to drive it home a few days later. He is great at his job and i highly recommend going and seeing him if you want to purchase a Scion. i am so happy that i was able to work with him and purchase the car. thanks again for all your help.
Well I just picked up my 09 XD today and I can tell ya I already love it. Steve Jensen was right its a great car. Both Steve and Wellington were great so was Shawnee they were all really helpful and made the car buying experience fun. I defiantly would recommend only to go there.
I had been considering a Scion because I wanted a pure priced car that was good quality and value, solid and safe on the road, but with style! We met Wellington when we first started considering a new car and were not dissappointed when we went back to see him in the new location. Wellington spent a lot of time going over the benefits and during the test drive process. I have never experienced this level of service in all my years of owning and buying cars- ever! It was honest, not pushy- relaxed and enjoyable. And after a month and some bad weather to do a real test- it is a rock solid car on the road but a real kick for this mom to drive. My husband is even considering a Scion now! Consider visiting Wellington - he is really an expert- and test driving a Scion- I think this car is a great family car- a great alternative to an SUV- and fun!
I want to compliment Acton Toyota of Littleton on its two employees whose attitude, helpfulness, knowledge and overall competence were superb: Wellington Pereira and Jerry Thomas. Discussions about price and vehicle options were smooth. Paperwork flowed easily with all due assistance rendered. Each of our questions was promptly and knowledgeably answered. The vehicle delivered was that which was described, all promised options included.
We couldn't be happier and kudos to Acton Toyota for their own competence in choosing these two fellows. A credit to the brand and the dealership.
Amy Isleib 3 Year(s) Old (does not count toward dealer score)
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Wellington helped me find just what I was looking for.I purchased a 2008 Scion Tc and I love it...Its the best car I have owned..He is a great sales representative. I will go back to him when I have any friends or familt looking to purchase a car..
Crystle 3 Year(s) Old (does not count toward dealer score)
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I recently purchased a 2008 scion xB from acton scion.
Wellington, the scion manager showed me the car and was able to let me drive it home the same day. He was extremely helpful and polite.
The really are changing the way cars are sold.
Deborah 3 Year(s) Old (does not count toward dealer score)
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I bought a used xA and found the service excellent. Wellington Pereira, my salesman, was always cheerful and extremely helpful. This was my first time buying a used car, and it was a totally smooth and stress-free process.
swybaw01 (0) 3 Year(s) Old (does not count toward dealer score)
I've purchased 2 Scion from Acton Toyota. My first was a TC when they first came out, and the 2nd was the 08 XB. Both purchases were excellent. Wellington, the Scion Manager help me with my XB purchase, and was great. They truly care about there customers and it shows.
deezy (41) 3 Year(s) Old (does not count toward dealer score)
I first visited Acton Toyota because I live in the town and I was in the market for a new car with relatively short time. I did not even plan on looking at a Scion, but as soon as I walked through the lot the 2008 tC caught my eye immediately.
I walked into the main Toyota building, but all of the salespeople were busy and I was escorted to the adjacent lot where the internet sales team is located. During my visit I got a chance to talk with both Wellington and a saleswoman named Juliana and they were both extremely friendly and knowledgeable about the tC.
I took the tC for a test drive and fell in love. I had to goto a Honda dealership just to at least try out a Civic, but the Honda place was very rude and pushy once they realized I wouldn't be buying that day. On the way home I called Juliana back to let her know I wanted to buy the tC. I came in the next day and I was able to literally drive away with my new tC that day.
I highly recommend this dealership. Very friendly and smart.
ahurdl01 (253) 7 Year(s) Old (does not count toward dealer score)
I went there right when they started selling scions. I ordered a release series car and they took care of everything. The service so far has been amazing. I have recommended the place to several others and they all agree that they have had excellent expeirences. Quick to answer any questions and have kept in touch since the day i ordered the car, not just the day i picked it up. I got a pretty decked out xB and have no issues. A fantastic dealer i would recommend to anyone.
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Overall Rating
First Impression
Staff Attitude
Inventory Level