Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Timothy Bruno 7 Year(s) Old (does not count toward dealer score)
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Overall, I'm very pleased with the purchase of my new 05 xB. Ben Rizzo and the Allegheny crew went above and beyond to get the vehicle I wanted and keep me happy along the way. Be prepared for a wait when looking for certain configurations of Scions, there is only 1 or 2 in stock at any one time with a bunch of overpriced accessories already installed on them. I had to do some legwork for them to locate the car in the configuration I wanted at another dealership, but once I located it in OH, they picked it up for me through a dealer trade. I would recommend them for a Scion purchase.
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Overall Rating
First Impression
Staff Knowledge
Inventory Level