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American Scion
http://www.americanscion.com
5995 Alameda Blvd NE
Albuquerque NM 87113 [map]
P: 505-823-4440
F: 505-821-7566
Dede

American Scion
Dealership Report Card

Overall Rating
· total average of scores from last 6 months
- - - - - - - - - report breakdown - - - - - - - - -
First Impression
· general atmosphere and warmth

Staff Attitude
· friendliness and courtesy to guests

Staff Knowledge
· understanding of vehicle and process

Inventory Level
· number of cars available to view or drive

Facility Quality
· cleanliness and comfort during visit

Final Impression
· ability to meet the initial expectations


 david micklevitz 8 Year(s) Old (does not count toward dealer score) [edit]
I researched the xb online to get all info possible. called american scion and asked to speak to a scion sales rep. Jack Thayer answered and I askedif there was a xb available so my wife could test drive it, There was, we did.I asked when a polar white would be in and it just so happened to be comming in the next day. We told Jack what options we wanted, he got the xb prepped for delievery and we were in and out the next day in 68 minutes. As a small business owner time is of the essence. Smooth, fast, complete, no pressure, is how I try to run my business and I like it when others do the same.
Thanks Jack Thayer and American scion, DAVID MICKLEVITZ

 Isaac Mares 8 Year(s) Old (does not count toward dealer score) [edit]
All I can say is Wow. The entire purchase process was painless and Jack Thayer was very down to earth and easy to work with throughout the purchase. I appreciated his allowing me to look at the tC without pressuring me.

I would recommend anybody who wishes to purchase any Scion, whether it's the xA, xB, or tC--definitely ask for Jack, or email me at imares23@yahoo.com for a review of how the tC is to own. I have a Black Cherry Pearl tC and the thing turns heads. I'll be taking lots of pictures of this thing and making a website for it and the adventures I'm about to take in this machine.

Jack: I'm loving this car--everything about it and the fact that you've been so helpful with all the options on the car--the radio was a nice touch. I look forward to continuing to do business with you at American Toyota.

 jsolin (0) 8 Year(s) Old (does not count toward dealer score)
I couldn't be much happier with my xB and the service I received from Jack Thayer at American Scion. Jack was very knowledgable and upfront about the + and - of the Scion. He allowed me to take a significant test drive and made my purchase pain free. In addition, Jack has followed up on all of my post sale needs. Make sure you ask for him (505) 823-4440.

 El Gato (8) 8 Year(s) Old (does not count toward dealer score)
I have never been so disgusted with piss-poor service. If a Scion is Pure Price then sell it that way. I should not have to pay $250 for Doc/Title Transfer Fees. This is BS.

 brennacook (0) 8 Year(s) Old (does not count toward dealer score)
American Toyota has an extremely well trained and knowledgable staff. My buying experience was a pleasant, hassle free no pressure delight. Having sold cars years ago, I give the highest marks to the professional sales, management and finance staff at American Toyota. They are exceptional. I highly recommend their sales team, especially Jack and DeeDee (Dawn)!

 rogcjms (90) 8 Year(s) Old (does not count toward dealer score)
American Scion were very nice and helped me out with every question I had. They gave me no hassle to buy the xB and were up front about everything. If you want a good experience go to American Scion in Albuquerque, NM.

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