Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
nhiiq (12) 8 Year(s) Old (does not count toward dealer score)
June 2004 I was looking for my first new vehicle... I initially was looking for a Toyota Corolla or Matrix, and through the Toyota Website I was approved for a lease on a new vehicle. So I was contacted by a salesman when I submitted the financial inquiry, wanting me to come down. So I looked around and the Scions caught my eye the Toyota salesman tried to tell me "I might not be approved to get a loan on a Scion" and that I should further look at a lease for the Corolla or Matrix but I insisted on a Scion. So then I met with the Scion salesman, he was MUCH better... Easy going, simply letting the car sell itself. He was overall knowledgeable about the xB, although I felt I knew a little more from my research. The buying process was painless! I recommend Anderson as a Scion dealership.
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