Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Anthony 5 Year(s) Old (does not count toward dealer score)
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I went with my dad and brother to take a look at the Scion tC and none of the salesman greeted us and we took a look at the Scion tC's that were available there for 15 minutes. We went inside to see if we can find a salesman to help us and I had to approach them. I asked one of the salesman if there location will honor the price of $17,680 they advertise on beavertontoyota.com, but they said there was a mistake on the website. I decided to purchase the car from Beaverton Toyota because the location was closer for me on where I live and the salesman was very nice. Unfortunately I feel like I made a mistake from buying from them because of the lack of communication of them not answering there phones and returning phone calls back. I purchased the car from there location because I recently graduated from college and qualified for the college discount, but they are saying Toyota won't accept my date of graduation. If anybody has any further questions, please contact me and I will tell you more.
redside (9) 6 Year(s) Old (does not count toward dealer score)
My wife and I were looking for an xB RS 4.0 and we found one at Beaverton. We got in contact with Doug, e-mailed and phoned in information to him on what we were wanting. Being that we live in Bend, we wanted to be sure that one would be there when we arrived. They had one in stock, he had the radio installed before we arrived, to save time. Unfortunately, Doug was in the middle of a sale, so Lou helped us out. Both salesmen were very friendly, knowledgeable and made the whole experience very enjoyable. We liked the folks there enough that 3 weeks later, we went back and bought an xA RS 3.0. Beaverton didn't have one in stock. Doug tracked one down at another dealership and got it for us. This time, because they had all of our info already, he not only had the car ready, he had the paperwork ready as well. We walked in at 5:30 pm, signed papers, handed him a check, went over the car and we were done at 6:00 pm! I'm not kidding! Thanks to everyone at Beaverton Scion!
jayp (0) 7 Year(s) Old (does not count toward dealer score)
Visited Ron Tonkin and Gresham Scion before going to Beaverton Scion. Ron Tonkin and Gresham told me that it would be two weeks to a month before they could get in a BCP xB. Beaverton knew that a BCP was comng off the boat in 2 weeks, so I put my deposit down with them. They gave me the best deal on my trade in. Carrie, my salesperson, was very knowlegable and seemed like a genuinely nice person. I am very happy with the buying experience at Beaverton Scion, and I would reccomend them.
Dave Young 8 Year(s) Old (does not count toward dealer score)
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After getting the run around at Thomsason Beaverton was a very pleasant experience. Test drove the 5 speed-loved it and drove out of the dealership within two hours.
The only negative happened later-They had taken out the "stock" radio-which I wanted. I made an appt., came on time (with my 5 yr old) and after waiting almost two hours-for a job they told me would take 30 min., they had not started the work..I was a little mad, I would not have brought a 5 yr. old with me if they had told my how long it would really take.
I do love the car!! I really recomend getting the 5-speed, it is more fun to drive, I'm getting almost 30 MPG and at 15,000 I'm ready for another service!
I plan on helping my step-daughter to get a xA. (I keep tellking her who nice the xB is...but she is one of the people who would not be caught dead in it :)
I really recommend THIS dealer!
Ron Babcock 8 Year(s) Old (does not count toward dealer score)
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I recently purchased my Scion xA RS 1.0 from Beaverton Toyota/Scion and really appreciated their customer service. They were very friendly and offered test drives to both my self and my wife (when I brought her back by). The guys at Beaverton Toyota/Scion offered me a fair offer on my trade in (other Scion dealers did not do this).
We origninally ordered an xA and wanted a 5 speed transmission. We gave three colors that we would be interested in and then waited for a call when it would come in. During the wait time the salesman kept me informed of where they were on the process and gave me regular updates.
Finally the salesman called me and through out the idea of the RS 1.0, which was a little more than we wanted to spend, but it had everything I wanted and more in a car so we decided to purchase it.
The financing department was great, they made sure we had the lowest APR on financing and took care of everything that day (even installing the liscense plates that day).
Overall I was very happy with their service and would recomend anybody in the Portland, OR area stop by and talk with them
emissman (10) 8 Year(s) Old (does not count toward dealer score)
This is where I drove my first xB. My friends and I waited about 20 minutes for a salesman to come out and acknowledge us. I got the impression that they don't take the Scion line very seriously and are more interested in selling everything else from Toyota. Hopefully they'll shape up and I haven't been back there to see if they have more inventory or their Scion showroom up yet, but I doubt it. The guy who took us on the test drive barely spoke English clearly and didn't know anything about what he was selling. Maybe they hadn't had time to ramp up yet, but that's not my problem. If they want to sell, they should be quick to get trained.
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Beaverton Scion
Overall Rating
First Impression
Staff Attitude
Inventory Level
Final Impression
