Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
wedgiesaurus (60) 8 Year(s) Old (does not count toward dealer score)
Not a perfect experience, some language barrier issues, but the guy there named Wesley is a real upfront, honest guy who took good care of me. Make sure to get your financing from a bank, not the toyota place. The toyota finance guy here, Al, has access to other banks with better rates, so make sure you tell him to do that for you. There is a really low price posted for the xB (sub-14k) in the showroom, make sure they give you that price.
skipinma (1) 8 Year(s) Old (does not count toward dealer score)
Danielle at Scion is a nice gal that works too hard to get paid as little as she does. Shes very knowledgeable and laid back. She will work with you and talk straight about the car. She drives and loves her own Xb.
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Bernardi Scion
Overall Rating
First Impression
Staff Knowledge
Inventory Level