Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Allen Wise 6 Year(s) Old (does not count toward dealer score)
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My mother had bought a car at Boyle before and had a pretty good experience so I decided to give them a try. I started out looking at a Pontiac G6, then came to Boyle Scion and met our sales person, Virgil, who made the process a very easy one. I liked the fact that he came right out to us and remembered us from our last visit by name. We will be going to Boyle again for our next vehicle.
I have never been more happy with a sales group or car dealership before. The staff was very knowledgeable and helped with each and every aspect of our purchase. We will definitely be back to this company. The Scion xB is everything we were looking for in a vehicle and more. The team gave us a test drive, pointing out all the features and allowing us the room to make our decision with no pushing as others do. They were ready when we were and helped us to get the better financing rates. Overall I was VERY impressed.
I had a really good experience. They made it very easy for a first time buyer. I was very pleased with the service from Boyle Scion and my sales person, Jay Moore, made the process very quick and easy for me. They definitely knew I wanted a Scion when I came to the dealership, but I was more impressed with the way Boyle treated me. Looking forward to doing business with Boyle again in the future.
Nyshon Lanham 6 Year(s) Old (does not count toward dealer score)
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Dealing with Boyle Scion has been an easy and smooth process and the knowledgeable staff really filled me in with information that I valued and I am just really pleased with this service and buying experience.
Roger Rhymer 6 Year(s) Old (does not count toward dealer score)
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Buying my car here at Boyle was a fantastic experience. I had an excellent sales rep (Jerry Bowman) and he took care of my every need. When I decide to buy another vehicle I will make sure I come back to Boyle from Tennessee just because of the help and honesty I recieved. All the people here are amazing and I would recommend this dealership to my family and friends. I am 100% satisified with all aspects of Boyle Scion!!!
Went to Dick Dyer first, and they said that it would be a week before they would let me know if I was approved. Came to Boyle and Robert Jones took all my information and had everything approved and ready to go by the next day. Very happy with my vehicle. Would definitely do business with them in the future.
dwayne keller 7 Year(s) Old (does not count toward dealer score)
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Excellent experience for a first time buyer as myself. Larry Rouse was very knowledgeable about the Scion tC and made it an enjoyable and pleasant experience. Definitely will recommend the facilty as well as Larry himself.
barbara karns 7 Year(s) Old (does not count toward dealer score)
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I love the Scion xA. It's a great ride and gets great gas mileage. I've had a lot of fun driving it around the country. Larry Rouse, the sales consultant, did a great job on the sale and delivery of the vehicle, and everyone gets a big kick out of it. They think it is soooooo cute. Just add a handle on the top and make it a carry-on!
I had in mind getting a better car than my Dodge truck, and I knew that the Scion xB was a lot cheaper and got better gas milage. So my wife and I stopped in to see what kind of deal that we could get and 2 hours later, I walked out with a Scion xB.
I was very impressed with the friendly and courteous service from Boyle and my sales rep, George Ihrie. I have bought several cars and I was very impressed with how friendly and courteous everyone at Boyle was. They were also very knowledgeable about the Scion. They were thoroughly professional in every way. They gave me a test drive so I could see how well it handled and even gave me a tour of the parts department and introduced me to the service people. Overall, I was very impressed with Boyle and George Ihrie.
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Overall Rating
First Impression
Inventory Level