Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Jason Duerr 7 Year(s) Old (does not count toward dealer score)
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Great experience working with Dave Scimo at Bredermann! I've done lots of research online before coming into the showroom, and Dave showed me a few things that I didn't know. He was able to get me a great price on my trade in. We worked together building the exact option package I wanted. Also, the finance department took their time explaining all my options, and again, built the exact package I wanted. One thing I really liked about Bredermann was getting a tour of the service facilities, and right away getting the business card of the service manager as my point of contact if I needed anything. This is well above and beyond my experience with other dealers.
How cool is that... to drive out of the lot with 3 miles on the odometer, paying exactly what they said it would cost, no surprises!
Overall, terrific experience, thank you Bredermann!
I purchased the Scion XB in 2004; it was love at first sight.
Dave Scimo, was my Sales Rep. very Courteous, friendly, extremely knowledgeable, on his information about Scions and Toyotas warranty. I was very pleased when I seen the ScionLife website, even though I bought the Scion XB in 2004. It gives me great pleasure to express my feelings about Bredemann, and his Staff, and how happy I am with my Purchase.
Kelly 7 Year(s) Old (does not count toward dealer score)
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I purchased a 2006 Scion TC from Bredemann. I absolutely love the car. All the scions have a base price and anything you add like a spoiler will cost you additional, but the good thing is everyone pays the same price...there is no negotiation. The folks at Bredemann are great and I would highly recommend them if you are interested in scion.
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Overall Rating
First Impression
Staff Attitude
Staff Knowledge