Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
jmseals (20) 7 Year(s) Old (does not count toward dealer score)
My names Jeff Seals, I ordered my scion xB about mid October of 2005. The dealer in my area is Bryan Rasler Toyota/Scion. My salesman (John Hugget) took my order for a bcp xB! I've got to say from start to finish, I've never been treated better! The day after I picked up my xb, john called to make sure I liked it and everything was ok. Then 3 weeks after I bought I he called again, just to see how we where doing (me and my xB). If your in the wnc area and looking to buy a Toyota/Scion, I'd say you can't do better than John Hugget at Bryan Easler Toyota/Scion!
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Overall Rating
First Impression