Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Eric 7 Year(s) Old (does not count toward dealer score)
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I literally got one foot out of my car, and was attacked by 3 sales people. They were constantly putting pressure on me to buy a car THAT DAY, when all i wanted to do was look. I am interested in getting one in the near future, but not the first day I go looking! Finially I told them to quit bothering me and that they were pissing me off, but they didn't let up one bit. Finially I got fed up and left. DON'T GO TO THIS DEALER if you just want to look around.
sciondrgn (15) 8 Year(s) Old (does not count toward dealer score)
Great and Friendly Staff / Walked in and saw the one I wanted and was in and out trading in my 03 civic si for an 05 xb.. Very nice.. The sales lady even took me out to eat!
tckurt (159) 8 Year(s) Old (does not count toward dealer score)
This place is so backwards, all I wanted to do was look around and it took an hour for me to get a salesperson and then he quoted me way over on a scion tc base model manual... and tried to pull all kinds of crap...
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