Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
haulnlass (1) 6 Year(s) Old (does not count toward dealer score)
The sales people are great! I had some problems with the service department, but they always made things right so I can't complain. If you are looking to buy a Scion you should check them out.
lass
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