Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Big_Bird (55) 8 Year(s) Old (does not count toward dealer score)
When I bought my first xB there, the salesman was mad cool. I bought a 2004 Black Sand Pearl xB, and he was real good at selling it to me, but I was going to buy her anyway. And he was a friend of my friend, so it worked out. When I bought my new xB, 2005 Solar Yellow RS2.0 xB, it was real quick, and really easy so I was in and out, no problems. Everyone there is really nice and treats you as a customer should be treated. They were very nice and considerate, that is why we went back to the dealership for our new xB.
Chris 8 Year(s) Old (does not count toward dealer score)
[edit]
Bought my xB from them in 4/04. Decent place. Straight forward.
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