Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Janizary (37) 8 Year(s) Old (does not count toward dealer score)
Ray (the sales manager) and Tai (a scion salesman) were both good to deal with. Before I ordered I waited over a month for a tC with a 5 speed to hit the lot and not vanish the same day so I could test drive it. They finally had one and had set it up inside for display. Ray was cool and got it back outside (kinda scary given how they have to back it out a tight turn and down that little gated ramp thing) so I could take it out for a spin. That ride made up my mind and I ordered a tC that day. Many weeks later it finally arrived and now I am happy.
Thanks Ray and Tai.
Ferdinand 8 Year(s) Old (does not count toward dealer score)
[edit]
I went to the dealearship and test drove the new scion tc and I was quite impress on how nice the salesman was. They told me my car would be there about 3-5 weeks and it got there in 4 weeks. I went in and got out of the dealearship in less than 2 hours and drove off with my new scion tc.
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Desert Scion of Las Vegas
Overall Rating
First Impression
Staff Attitude
Staff Knowledge
Inventory Level