Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
xBLong (124) 7 Year(s) Old (does not count toward dealer score)
I bought my 2006 Scion xB RS 3.0 from Dub Richardson Scion. I saw it on the internet inventory website of theirs February 16, 2006. I called them up and talked to Mike Sullivan. Told him I would be in after work to purchase. He was very friendly, courteous, and professional. I would definitely do business with them again when the time comes. I highly recommend Dub Richardson Scion. If you want a Scion, go to Mike Sullivan at Dub Richardson Scion, he'll take care of you. Tell him Long Nguyen with the first RS 3.0 sent you. He'll do what's in his power to help you. Outstanding sales rep and great dealership. Go, Go now!!
trebor (272) 7 Year(s) Old (does not count toward dealer score)
I've been extremely happy with the service I've received here, as long as I take my car to them. But when I had a blowout out of town on a NEW set of tires, I gave them a call and they were less than willing to help me out, nobody could tell me whether the tire could/would be replaced under any of the new warranties that I had (it was a new car after all). They just wanted to get rid of me, so I had to leave my car at a different dealer for a week (they had to order the tire) and just bought the tire outright. I still recommend them.
Since I bought my car, they have built an all new facility. This new place is top notch and very customer friendly, especially the new service drop-off.
The staff has all been incredibly kind and truly seems interested in these cars! My salesperson was Cheryl Farmer, she's an outstanding person! Bought an 04' BSP Xb.
Roger Zumwalt 7 Year(s) Old (does not count toward dealer score)
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I chose this dealer because of all the Scion dealers in Okc Dub Richardson was the one dealer that had the most Scions in stock at that time. They also had the friendliest staff I had encountered during my search for a new car; I even go back periodically just to visit them. The employees at Dub Richardson made it really easy for me to by my new xA, especially considering that I had never bought a car before. Definitely a great car buying experience!
Habhide (44) 8 Year(s) Old (does not count toward dealer score)
I bought my Xa about three months ago. Since there was not a BSP in OK, it took a little bit of time. My salesman was John Ellington, very low pressure and very knowledgable. I highly reccommend both the dealership and Mr. Ellington as a salesman.
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Overall Rating
First Impression
Staff Attitude
Staff Knowledge
Final Impression