Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
umlunchbox 4 Year(s) Old (does not count toward dealer score)
[edit]
If you want to buy a Scion in South Florida this is where to go. Because they cannot discount Scions, the fact that they have no dealer fee makes them the best place to buy your Scion. Pedro Rocks !!!
Brian 6 Year(s) Old (does not count toward dealer score)
[edit]
My xB is the second new vehicle I purchased. I worked with the internet sales department and had out-the-door quotes in hand when I walked into the showroom to meet with the salesperson. They had the exact vehicle they quoted me on, and didn't charge the "dealer" or "documentation" fees other dealerships in the area charge. I noticed a small scratch on the rear hatch, which the body shop fixed for no charge while my accessories were installed. One thing I really liked is that they didn't have fully customized cars on the lot for sale, each Scion was pretty much bare bones, letting you customize the vehicle with the accessories YOU want.
PBflorida (12) 6 Year(s) Old (does not count toward dealer score)
I shopped and test drove a Scion near home. When it was time to buy, I called Earl Stewart Scion, chose a car, left a deposit, and drove down to take delivery. Quick, friendly, efficient, and I saved $600 because they don't charge the ripoff "documentation fee" that other Florida dealers charge.
rdholtz (3) 7 Year(s) Old (does not count toward dealer score)
I talked to several Scion owners and visited a couple of dealers before I got to Earl Stewart Scion. These are the Good Guys -- no extra fees, they'll trade for any unit you want, and they don't try to push anything extra on you. This was the best new-car experience I've ever had. The xB was exactly the price they said it would be, was delivered on time, was immaculate, and had a full tank of fuel. There were NO hidden gotchas. The two Scion reps -- William and Maria -- were excellent. Go there -- it'll be a good trip.
Solarxb20 (227) 7 Year(s) Old (does not count toward dealer score)
My Scion is my first new car. When I saw the RS 2.0 on Scion.com I knew I had to have it. I had called another dealer and they said they MIGHT have one and to come down. I never bothered to go. That night I went to Earl Stewart Toyota after they were closed. Two Toyota Salesman were in the lot and told me to stop by in the morning and talk to somebody in the Scion Sales Department. I can honestly say I am so glad that I went with them.
The salesman I worked with was awesome. Their service is awesome too. I ran into a problem caused by an honest mistake and they are working to remedy it. They are giving me frequent updates and are going to work with me and my work schedule by giving me a loner car while they replace my intake (got red stuff on it and couldn't get it off).
I would highly recommend this dealer to anybody looking to buy a Scion or a Toyota. I refer everyone to them and still have not taken off my license plate bracket because I liked them that much.
Bakaduin (169) 8 Year(s) Old (does not count toward dealer score)
I went to two dealers before settling on Earl Stewart and I'm glad I did. The first two had a ridiculous plethora of bogus fees not to mention limited stock and availability. Arriving at Earl Stewart's let me actually customize my tC the way I wanted it. Rather than trying sell me the nearly fully loaded BSP tC on the lot they let me make my own BSP tC that had far less options. They were curteous and didn't force me into ordering anything I didn't want. Stu Stewart and Esteban Rivera were helpful from the beginning and gave straight answers on how soon my car would come in. Instead of telling me one week like some dealers he gave me a realistic answer of 6-8 weeks and by the luck of the draw I got it much sooner. On top of everything at Earl Stewart I receive free tires and batteries for life if I continue to go to them for maintanence. I am completely satisfied and even though I have to drive an hour to them I will continue to do it for all my Scion needs!
Jason Saunders 8 Year(s) Old (does not count toward dealer score)
[edit]
I can say wholeheartedly that Scion dealers in south Florida suck- with the exception of one. Earl Stewart Scion in Lake Park is truly the "good guy". First and foremost, you can buy a Scion there that isn't already loaded up with a bunch of accessories you don't want (ToyotaGuard comes to mind). Next they do not add on any extra fees (except for a paltry $16!). I bought my Black Cherry Pearl xB there in September the day after Hurricane Frances. They were still in the process of cleaning up the damage, but gladly stopped to help me with 100% interest. I can only describe their staff as "anti-salesmen". They are sooo low key! The next closest dealer in West Palm Beach are the typical car dealer sharks. To make a long story short: I felt 100% comfortable with their staff and saving $1000 in dealer fees was pretty nice, too!
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Earl Stewart Scion of North Palm Beach
Overall Rating
First Impression
Staff Attitude