Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
robert briley 6 Year(s) Old (does not count toward dealer score)
[edit]
We are both satisfied with the quailty of our Scion. The gas mileage is great and the quality is equal to our Camry (even if we get laughed at). Our salesman Anthony was very knowledgeable. The finance manager was very good also. We have had our Scion for only one month and we love it. We know we will have good service because we have had good service on our Camry. We would recommed Eddy to anyone because we know they care about you.
XBoxDooDah (5) 7 Year(s) Old (does not count toward dealer score)
Great experience !! Knowledgeable and fast Sales, Financing, Service staff and a top notch facility. After 100+ vehicles, I should know a great one, and this is it !!
See Milton & get yours. After the sale, we received several follow-up calls and even a box of cookies from Milton.
Thanks!! Jeff & Judy
Lee Anna 7 Year(s) Old (does not count toward dealer score)
[edit]
My husband and I have bought 8 new cars over our lifetime but the customer service at Eddy's Scion in Wichita, Kansas outshines all the other dealers. We visited all of the Oklahoma dealerships before making our way to Wichita. From the first phone call to the closing of the deal was a class act. Our salesman, Wesley, busted his rear to make things happen in the time frames that we needed them to happen. Our 2006 xA was ordered 6 weeks before it arrived. During that time it was not unusual to find an Email from Wes giving us an update on our order. Another thing that impressed us was that we weren't just herded into the car once the papers were signed. We were taken into a garage where we found our shiny new xA parked on a red carpet. Our trade in was parked close by so we could easily move our belongings to the xA without being out in the hot sun. Super people, super service, and a super product! Thanks Wes for a great transaction! The Oklahoma BLUE STREAK! :-)
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Eddys Scion of Wichita
Overall Rating
First Impression
Inventory Level