Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
L4rry B1rd (1) 7 Year(s) Old (does not count toward dealer score)
I had a good experience at Expressway Scion. The staff was helpful and they knew their stuff about the Scions. I got a good deal and even got lojack on my car for a nice price. Angelo Gabriel was my salesman, and he was a very nice person, courteous, and helpful in figuring out exactly what I wanted in my first new car. I would recommend them to anyone.
JMD83 (5) 8 Year(s) Old (does not count toward dealer score)
Just want to leave a positive note about this dealer. I arrived just before closing on Wed. 11-10-2004 after a negative experience at Clair Scion in West Roxbury and Angelo Gabriel was at the door ready to see if there was any way he could be of service. I set up an apointment for the next day and was well on my way to my new xA RS 1.0! It just so happens that they had one in stock with the only extra option pre-selected was the floor mats (which I would have opted for anyways). This is just what I was looking for. Angelo, Justin Elliot (Buisness Manager) and all the staff I came in contact with were very helpful in the proccess of aquiring my new car. I am very satified with the helpfullness, knowledge,and level of professionalism of those who I encountered. I reccomend this dealer to anyone looking for a new vehicle.
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Overall Rating
First Impression
Staff Attitude
