Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
adam 8 Year(s) Old (does not count toward dealer score)
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I went to the dealership and noticed several xB's to choose from and the bought a thunder cloud 5 speed, ADAM was the best salesperson that I had worked with. He helped me in everything that I needed. I recommend that if you are in St Louis and looking for a Scion, Feld Toyota is the place to go and ADAM is the guy to see.
shrktank (6) 8 Year(s) Old (does not count toward dealer score)
Sales person, Dino, was excellent. Neer felt pressured to buy. First time my wifes and I took the car out for a test drive. When we came back there was no pressure to "visit" the office at all. I came back next day and asked for another test drive where I could go up some hills, freeways and whereever else I desired. He told me to take it out for as long as I needed.
Came back and again felt no pressure to buy. Bought the car and did not even feel pressured into buying any options or warranty or insurance. Was offered both, but when I declined we went on with the process.
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Feld Scion