Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
crisica (1) 6 Year(s) Old (does not count toward dealer score)
The best experience I have ever had. When I walked on the lot I was met by Chris my sales person and he explained that the Scion would be the best option for me and my family. I was so impressed by his knowledge and the overall experience that I had to get the Scion.
They are so awesome there, they make you feel like you are the only person that has ever bought a car from them.
SoonerFever (55) 7 Year(s) Old (does not count toward dealer score)
My first minute on the lot and I was offered a test drive. I had been to two metro area Scion dealerships and neither offered a test drive or was very friendly. Chris was extremely friendly and was great to deal with. I believe Chris is manager on the Scion side of things.
Several months later we put a deposit down with Ronnie. He was also great to deal with. He kept me informed and up to date on when my car would arrive.
My only complaint was that I did not receive a purchase order with all the accessories and add ons I ordered. I later requested and received an email with the list of extras. The only reason I mention it is because I had the dealership tint my front windows and was told it comes with a lifetime warranty. However I have nothing in writing to say that my tint comes with a lifetime warranty. So there is nothing from stopping them from denying new tint if it bubbles 3 years down the road.
They are still the best dealer in the OKC/metro area.
Chris is absolutely amazing! I had such a good buying experience from him! I will definitely continue doing business with him. He is always friendly and caring. He always makes a point to say hi when he sees me. The Folwer guys are all great guys, they made me feel completely comfortable buying a car from them, and I know I could easily turn to any of them if I had any questions! I love Folwer Scion and I will definitely be sticking with them!
-Katie!
Lee 8 Year(s) Old (does not count toward dealer score)
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Chris I. is amazing. Great attitude, great service. The entire Fowler Team treated me like royalty. I have bought lots of cars over the years but this was THE best experience ever.
Chris even found my car and had it delivered and ready to go within 3 days! WOW.
Can't say enough good about Chris I and the entire Fowler team. I love my New Tc and will buy from them again in a heartbeat
Cheers
MORS AB ALTO!
Ryan Gadberry 8 Year(s) Old (does not count toward dealer score)
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It was so low stress having someone like Ivanho doing my car deal. Pure price should be the new way to buy all cars. I did look at another place, but they didnt answer all my questions and treated me poorly. The people at fowler toyota are awsome, everyone from the girl at rentals to the service managers. I will defently buy my next car there.
We were impressed with how friendly & helpful everyone was at Fowler Toyota! Chris Ivanovskis, our salesman, not only helped us with advice when ordering, but also kept us informed on the shipping status. Even though we had to order Brooke's Scion TC it was worth the wait!! We love it!!!
I recently purchased a new tC at Fowler Scion...my first new vehicle purchase. The staff at Fowler was very friendly and knowledgeable. I feel I was treated well, the price was reasonable for all that was included, and it was nice not to have to haggle. The experience was very easy and painless.
The only downside was beyond Fowler's control...I had to go on a waiting list to get a new tC, and they couldn't give me an estimate of how long it would take (for me, it was 30 days). This would be helped if there was better allocation of new vehicles from the factory.
Overall the experience at Fowler was very positive and I would recommend a visit if you are considering a Scion.
Chris Ivanovskis was so super and fowler took such great care of us. It was by far the best buying experience we've ever had. We love pure price and wish it would have come out sooner. We went to another dealership, not naming any names, and we were treated poorly.
Paulie (34) 8 Year(s) Old (does not count toward dealer score)
I had the best new car purchase I've ever had buying a car from Fowler Scion. These guys made me feel like I just bought a Ferrari!!!
Seriously - I've bought many a new car in my day. The most recent being a Subaru WRX and a Honda S2000 before that, and my experience buying my 2005 xB at Fowler Scion was the best bar none.
These guys are truly a class act. Everyone from the head Scion salesman, to the sales manager, the service and parts department, and even the finance folks were truly wonderful to deal with.
I would definitely buy from them again...
- Paulie
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Fowler Scion of Norman
Overall Rating
First Impression
Inventory Level