Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
beck6019 (0) 7 Year(s) Old (does not count toward dealer score)
The staff at the dealership were very kind, and really seemed to know what they were talking about. I was impressed with the people I talked to. They did not seem to be pushy and really seemed to be concerned with what I wanted, not what they wanted to sell. I think this would be a good dealership to go look at before you buy. With the price of all the Scions pretty much being the same it really makes you look at the dealership and their staff.
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Overall Rating
First Impression