Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
daz607 (0) 7 Year(s) Old (does not count toward dealer score)
After a few months of research, came to Gault Scion/Toyota with a pretty solid intention of buying an 05 tC. They had a manual and an auto on the lot when I stopped in on a Saturday, and I test drove the manual and loved it! Salesperson (Patrick Ford) mentioned that the 06's were starting to ship, so I could have either an 05 or 06. The wait for an '06 could be anywhere between a couple of weeks or a couple of months, depending on what I ordered. Sent an email and asked him to place the order for an 06 tC-no rush. Patrick kept me updated by email & I picked up the tC just a little more than a month later. It was very nicely-prepped & ready to go, sitting on the showroom floor under a black cover. Patrick is very down-to-earth and honest and did a great job answering my questions and ensuring that I was satisfied with my new tC. A terrific experience from beginning to end!
superjeer (953) 8 Year(s) Old (does not count toward dealer score)
Gault saved the day with my second xB purchase. I wish I'd have used them for my first xB too. Very helpful. The owner is involved at at every level. The salespeople were very open and honest. I highly recommend this dealer.
This was my very first new car purchase, after researching all available options, the xb stood out as the clear choice,and gault was the best choice i could have made for a dealer.
The co-owner (connie Gault)did all my paperwork, and they found me even better financing than i was able to find myself!!
once again great service, great car,Great experience.
only downside was there were not many xb's in stock. (they sell too quick)
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