Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
sfry1978 (0) 5 Year(s) Old (does not count toward dealer score)
Sales experience was great! We shopped late one evening while the lot lights were on and had settled on a new Corolla. After driving it the next day, we then tried a Camry, a tC and an xB. There was NO pressure from sales guy (Charlie Brown, their Internet guy), and he was helpful all through the sale of a new silver 08 xB. I recommend Glenn Scion!
Mackenzie 8 Year(s) Old (does not count toward dealer score)
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Management and sales personnel were helpful and knowledgable.
The dealer found the vehicle I wanted and traded another dealer for the vehicle. The purchase process was easy and haggle free.
If you are looking to buy a Scion or Toyota I highly recommend this dealership, I have purchased 5 vehicles from them and have had good results.
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