Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Mojopuppy_tC (7) 6 Year(s) Old (does not count toward dealer score)
Greenville Scion is an excellent place to go for looking to buy a new scion. The staff are very professional, helpful, and approachable. Fun atmosphere! The showroom has many options of tC's and xB's to choose from. They do not offer many aftermarket or specialized parts for my tC but they do have a great staff who will try to work with you in finding the parts you need.
NCBlueBox (3) 8 Year(s) Old (does not count toward dealer score)
The staff at Greenville Scion KICKS ASS! From Sales to Service, everyone goes out of their way to make sure your experience is top notch. They have installed all aftermarket parts on my xB and have done execellent work each time. Providing a loaner car is a nice touch as well.
Brendan Riley 8 Year(s) Old (does not count toward dealer score)
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I wanted to praise Greenville Scion for there great service. I got my Xb from them back in July. I have to be honest in saying nobody is perfect, but when they make even the slightest mistake they make up for it imediately. Very approachable and helpful. Very impressive garage. However, they seem to not be offering certain parts. I think a good suggestion for all dealerships would be to offer more of a variety of aftermarket parts. I would really like to put some Tein springs on it or some wheel spacers but i don't want to void my warranty. I hope Scion popularity blows up in the right way and dealers realize that people want to be able to tune these things as well as making them look pretty.
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