Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Smthkd (8) 7 Year(s) Old (does not count toward dealer score)
This dealership is very impressive. I was able to meet Mr. Aaron himself. Salesman was not pushy at all. On first visit they didn't have the model I wanted but was called as soon as it arrived. Financing was done within an hour as drove off with the car same say. Had the TRD Supercharger installed 3000 miles later and am very happy. I highly recommend this Dealership because of their knowledge and professionalism.
brian turk 8 Year(s) Old (does not count toward dealer score)
[edit]
delt with harry and had a hard time getting any straight answers. had to badger the entire sales dept to get anything halfway done. i had my own financing and was buying two scions(xa and xb). they did not have any inventory. they had very limited knowledge on their product. ended up buying from sammy and jerome at atlanta scion.
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