Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
dsimes (44) 5 Year(s) Old (does not count toward dealer score)
We are now on our 2 nd xB from Joseph Airport Scion. sellin Helen has been our sales person for both of them. she as well as all the staff at the dealership are great people! they just completed a remodel and the new showroom is Awesome!
we will definitely go back for our future Scions!
erlibird (2) 7 Year(s) Old (does not count toward dealer score)
Sales Staff was knowledgeable and friendly. At the time of my visit XB's were limited, but they had one that met my needs. I liked the fixed pricing and they hit the monthly payment target I had set. I would recommend and buy from again. There service staff is top notch, just had a turbo and exhaust system installed. The installation was excellent.
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Overall Rating
First Impression
Inventory Level