Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Sinister1xB 6 Year(s) Old (does not count toward dealer score)
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I visited Kings Scion before purchasing my xB at another local dealership. We had to go inside and find a salesmen (on a nice day in May mind you) and ask to test drive the vehicle. They only had 2 5-speed xA's and none in either color I wanted. They didn't offer to try and find one at another dealer or anything. We drove one they had simply to see if we liked it...knowing we would take our business elsewhere if we did. We ultimately went to Joseph Scion later that smae day and ended up purchasing an xB there.
Miss Yvonne 6 Year(s) Old (does not count toward dealer score)
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This is the 2nd Scion dealership I've visited. I checked the car ads/came to King's Scion. Looking for a car that fit my needs/greatest mobility due to my recent hip replacement. Scion xB offered this feature. I was met by Greg Marshall. I looked pretty scrubby that day; but Greg approached me just the same. How nice was that! The other salesmen had mysteriously disappeared?? Greg helped me look at a few xB's and I told him nothing here was jazzy. He didn't try to sell me something I was not going to be happy with. I inquired about some xB colors I had seen..bright yellow..lime green. Greg stated they were limited edition and not all dealerships were privvy to such inventory. He asked me to wait for a few minutes. He returned with a color print-out of the 2006 torched penny. I liked it, Greg ordered it, I paid for it and I am very happy with my xB. Greg was very knowledgeable, patient and did not rush to sell. He made sure I was happy since I was buying from a computer print-out!
lizz smiley 6 Year(s) Old (does not count toward dealer score)
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We had a great experience at Kings Scion! The showroom is great and our salesperson, Gregory, was very, very helpful. I was even able to watch the Bengal's game as I purchased my car! I would recommend this dealer to anyone who is in the market for a new Scion.
Kate 6 Year(s) Old (does not count toward dealer score)
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I bought my very first car through Kings Toyota Scion. My sales consultant, Gregory Marshall was very helpful and I felt very confident making my first car purchase through him and this dealership. Everyone was very knowledgeable and helpful. I pass on a high recommendation for Toyota and for this specific dealership.
jason woodward 6 Year(s) Old (does not count toward dealer score)
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Very knowledgeable, very enthusiastic, best buying experience ever. I will contact Gregory again and recommend to friends and family. Great, helpful, and fast. I am so happy eith my new car. Thanks Gregory.
BARB 6 Year(s) Old (does not count toward dealer score)
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Gregory greeted us with a great attitude when we were looking for a car. Even though my credit was not the best, he did everything in his power to make sure that I was taken care of. I would recommend anyone who is looking for a new car to come in and talk with Gregory!!!
Dave 7 Year(s) Old (does not count toward dealer score)
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Gregory Marshall was extremely helpful from my first contact with him. They had the Scion xB in stock that I was looking for, but I was not ready to buy for my business. When I was ready, Gregory located quickly, and in the timeframe needed. The closing with Gregory and the Business Manager went very smoothly.
Joyce Hill 7 Year(s) Old (does not count toward dealer score)
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By far, this is the most pleasant experience I've had in purchasing a new car. Immediately the sales person, Gregory Marshall, put me at ease by letting me know he was there to find something that suited my personality and budget. My impression of the dealership started at the door with Gregory. After sizing up my expectations, he said he had the right fit for me...and he did! I just love my new Scion! I fell in love with the car early on and not by pressure but by the car's own merits presented by the sales rep. The financial part of the deal was handled in the most professional manner as well.
I can't say enough about this Toyota Dealership and Gregory. I will definitely come back and I have already started to refer my friends.
Jamie 7 Year(s) Old (does not count toward dealer score)
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Gregory Marshall was a great salesman. This man gives you his cell phone number; what other sale person do you know that does that? Gregory was a guy that is on your level and has a very cool attitude about everything. If you are looking for a Scion in the Cincinnati area, go to Kings Scion and talk to Gregory. This man will do anything that he can to make you happy. This guy calls you by your name and has my phone number. Other sales people don't ever care. But seriously, I enjoyed my time at Kings and like my car. I've had my car for a month now and it looks great now that I have added 18" rims and a TRD racing clutch. There are tons of options for these cars, if you take the time and look. I will have my posted on this site soon enough for all of you to see. Hope you enjoy your experience.
ANNA SULLIVAN 7 Year(s) Old (does not count toward dealer score)
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Actually, I wasn't seriously looking for a car today but was interested in a Celica. I was greeted by Chad who was extremely friendly -- not pushy -- making me feel comfortable. He proceeded to find out what I might be interested in and he had enough forsight to introduce me to the Scion. When I returned Chad was busy with a customer and Gregory took over and managed to convert me to the purchase of a new Scion tC. I was very impressed by Gregory's professionalism and courteous manner. Overall -- a very good experience by both. Thank you Chand and Gregory! I am sure I will be happy with my new purchase.
Listerman (69) 7 Year(s) Old (does not count toward dealer score)
Most may know the 05 got totalled when a drunk driver hit me pretty much head on. I returned to Kings and ordered an 06 BSP tC. Waited a while for the car and actually got a call a week earlier then expected and estimated. I went to look at it and it was just awful. the cleaning job was terrible, tire polish was on the dash, and there was a scratch under the drivers door. You would never assume that this 1 mile tC was new. We walked away and didnt buy it. Not long after we got a call from the Assistant Sales Manager apologizing and offering us the ValuGuard package for free. We said sure it cant get much worse then it is. Well, we were wrong. The interior had runs down panels where some sort of scotchguard must of run. It was definitely stained. The interior had spots all over it from what we though was a tire polish. The interior was the biggest thing that turned us away the day before. so we asked for our $100 finding and locating deposit back and walked away again.
JOhn Wright 8 Year(s) Old (does not count toward dealer score)
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Our intention was to purchase a used Toyota Corolla for our daughter in college. Upon arrival at Kings Toyota, we were met by our salesperson, Gregory Marshall. He showed a number of Corollas in our price range which we had researched thoroughly. During our conversation about what we looking for, he suggested we check out a Scion. The vehicle handled well, and the seats almost seemed custom molded. After much mental deliberation we returned several days later and purchased an XA. The buying experience was easy and I will consider a future purchase from Kings Toyota.
Pam 8 Year(s) Old (does not count toward dealer score)
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Me and my husband went to Kings a couple weeks ago and it was a very rainy day...when we arrived we noticed SEVERAL salesman standing in the front of the area with nice HUGE umbrella's..not one person came to greet us. But when we came up to the building we got swarmed like bees on honey..my instant thought was "If I was not good enough for you to come out in the rain then I am not good enough to give you my business...we had researched the Scion xB for months and knew just what we wanted and how they were produced..we knew they came "stripped" and you added your own things to them unless they were a special edition...when we got there, all of their xB's had add-on's..nothing like what was suppose to be available for purchase...when I ask about that I was told that they all came in like that...this was a lie....so I moved on to Beechmont Toyota and purchased my Scion xB just like I wanted with my own add-ons. And we had the "BEST" car buying experience ever with Beechmont Toyota..
CANDY RANDOLPH 8 Year(s) Old (does not count toward dealer score)
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My husband and I called Kings Scion today and I was helped immediately upon calling from a kind gentleman by the name of Gregory Marshall. He told me to come in this evening and he would meet with us. We came in and he showed us what was available in the Scion tC that we were interested in and found us the automatic that we are in love with. He helped us build the car on the website to our specifications and not only that he was so kind and very attentive. We are driving it home tonight!
This has been a wonderful experience dealing with Gregory and Kings Scion, we have dealt with another Toyota dealership in the surrounding area and never walked away this happy. We will be telling everyone about Kings Scion and Gregory.
Amy 8 Year(s) Old (does not count toward dealer score)
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I started looking for a car Spring of 2004. I wanted a car that didn't look like everyone else. When I saw the Scion xB, my first impression was not good. Then I got to ride in it and I knew this was the car for me. This being a brand new model, I knew I would have to wait. I called 4 dealers in the area, only 2 seemed interested and knowledgable about the Scion. Only Gregory Marshall of Kings, kept me up to date on deliveries to their dealer. When a camoflouge xB arrived at Kings, he called me right away. That evening I was driving it home. I must admit, shopping for cars and dealing with car salepersons tops my list of most unenjoyable things to do! Gregory made my experience less painful and more enjoyable. I am enjoying my Scion tremendously. Thank You!!
Mark 8 Year(s) Old (does not count toward dealer score)
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Gregory greeted us while looking at cars with a great attitude. Overall good experience. Sales consultant Gregory Marshall was very upbeat and positive and very helpful with knowledge of the car. Would recommend coming in.
Went looking for a car, found an xB. My initial plan was just to browse, but with the large selection of Scion's they had, it wasnt very long before I decided I had to have one. My sales man showed me to the computer, I built my car, and it was ready for me to take home in 2 days. If ever looking for a vehicle at Kings Scion ask for Gregory Marshall, and he'll get you in a car faster than you can imagine.
MCHolmz (1) 8 Year(s) Old (does not count toward dealer score)
I built my own xB on the site, printed it out, and took it there just to see if I could get a little more information on these "funny" looking vehicles. The next thing I know I am pulling out my checkbook and signing at few pieces of paper. They had one on display that I was able to get in and checkout. He was not able to tell me a lot at first, but when I went to pick it up he was able to tell me plenty. I was not the only person that wanted one. He had a stack of about 20 other folders. So by now he should be very knowledgable about what he is selling. It was my first NEW car, and a very friendly enjoyable experience.
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Overall Rating
First Impression
Staff Attitude
Inventory Level
