Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
looped (0) 8 Year(s) Old (does not count toward dealer score)
I've been looking around at scions for about 3 months now....i've been everywhere from port arthur to houston...i was treated the best and was gave all the time and attention that i needed to decided on all the options that i wanted...there consultant justin was awesome...i just bought a silver xb 5-speed....I have sent three of my friends to kinsels and they have also bought now...outstanding service....thoses guys abolutly get my recomendation for the store to go to...
I ordered a BOP manual xB. They kept saying it will be in next week. It wasn't even available to them. A month later it still wasn't in and I went somewhere else. Just found out it came in last week. 3 months later. Glad I didn't wait.
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