Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
BangorXB (366) 6 Year(s) Old (does not count toward dealer score)
I did not buy my car from Krause Scion, but I have been there a few times since I did purchase my xB. I have to say that the guys there are great, especially Dan. He has a vast knowledge of the product he is selling. Not only is he a sales rep there, he is an enthusiast just like we are. It is always very pleasant inside the dealership and the inventory they have is amazing. I have never seen so many Scions on hand before.
buttercup 6 Year(s) Old (does not count toward dealer score)
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Went in to look at a Yaris and was referred to the Scion dept. since they did not have the Yaris. Dan showed us the xA, which we loved, and he explained all the options. He was very knowledgeable and accommodating, even showing us after market options that will save us $$. I am very pleased with this salesperson and would recommend him!
I was very impressed with the team at Krause Scion. I went to three other dealerships in my area before settling on Krause. I worked with Dan and Tara, and they were extremely knowledgeable, and kind. I will refer many friends, and I would buy my next car from Krause Scion.
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Overall Rating
First Impression
Inventory Level