Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
S-M Robinson 8 Year(s) Old (does not count toward dealer score)
[edit]
Awful experience there. First, I knew more about the xB then they did. When we went for a test drive, the guy who went with us didn't say a word, and kept the window down in the back seat on a very cold day! The manager of the Scions couldn't answer a simple question about the iPod hooking up to the stereo, and the general feeling at the dealership was creepy. I did not buy my Scion from them.
natalieXA (0) 8 Year(s) Old (does not count toward dealer score)
It took me about 2 months to buy from LHM Scion, since Scion was an unfamiliar name around here, I didn't want to make a mistake. Everytime I went to LHM they provided me with exactly the information that I needed to know. They have really nice people that don't pressure you into anything, just there to help you out!
bigtrav (0) 8 Year(s) Old (does not count toward dealer score)
Very nice to work with and fast. found just what i wanted. odie is the man!
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Larry H Miller Scion
Overall Rating
First Impression
Staff Attitude
