Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Koolguy (1) 4 Year(s) Old (does not count toward dealer score)
I went there looking for a used car to buy to replace my sentra but when i got there. they convince me to get a new one. he ask me a question i never heard from a saleman:
saleman: "You like a fast car that you can do modications?
me: yea
saleman: Then get a TC, there quick and handle like a beast"
I was shock to find a TC like 15 mins later in front of me just the way i wanted it. A Waveline Pearl 08 TC. i left there happy with a new car and plan to go back for service i dont feel like doing.
the only bad thing was that the paper work took forever.....
04whtbox (19) 8 Year(s) Old (does not count toward dealer score)
I purchased my 04 polar white xB there. They treated me very well. Because at the time my friend was the gm there. But my salesman didn't know his product knowledge. Just told me to drive it like I stole it. But came to find out he's no longer there. But my buying experience with the whole team has been great sales, finance, service it's all been good.
Epitrochoid (2) 8 Year(s) Old (does not count toward dealer score)
My situation was a bit unusual. I needed to get out of my RX8 that I bought last Jan because it's very expensive and worthless in the winter. I decided to check out the Scion coupe so I went to Liberty for a test drive. Unfortunately they didn't have and tC coupes on the lot. The red xA RS caught my eye and after a spirited test drive I was sold on the car.
Now the hard part... getting out of my RX8. I had been to other car dealers including the Mazda dealer I bought the RX8 from. Liberty was able to find a wholesaler that gave $1000 more for the car than anyone else. They also hooked me up with good financing and a reasonable payment.
Alicia Mee, the Scion Sales Manager, is very easy to deal with and the rest of the staff was pleasant.
My biggest complaint is their $199 doc fee... OUCH! Sorry, but I've bought many cars and that is the highest doc fee I've seen.
Bottom line is Liberty did a very good job getting me out of a bad situation with the RX8 and into a cool new car.
Thanks Alicia!
Damian Hodge 8 Year(s) Old (does not count toward dealer score)
[edit]
I picked up my TC on Saturday and my dealings with Alicia Mee couldn't have been better. It was the best car buying experience I ever had. If your looking for any model of Scion go to Liberty Scion and ask for Alicia Mee. Highly recommended.
GlowXA (0) 8 Year(s) Old (does not count toward dealer score)
the salesman i was dealing with was a joke... my car came in the wrong color, no choice of wheel covers, and he tried to push the blame on others. needless to say he is no longer there!!! Alisha Mee has been a great help and is the only reason i rated them so high.
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Liberty Scion of Burlington
Overall Rating
First Impression
Staff Attitude
Staff Knowledge