Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
xnevergiveinx (2) 8 Year(s) Old (does not count toward dealer score)
awesome, great service. i dealed with shelly, she seemed newer at selling cars, but very nice and knowledgable, and she let us drive a couple of cars without her with us, big plus! she's awesome with emails and phone calls too. they had an awesome setup for scions just like at other showrooms, but this one looked the nicest
Greg 8 Year(s) Old (does not count toward dealer score)
[edit]
I purchased a Scion Tc and the front and rear tires on the right side of my car had low tire pressure. The rear tire on the right side of the scion also was missing the tire cap. I was also lied to about when I would recieve the car. I also noticed that the car didn't appear to be washed before I finally picked it up. I really like the Tc, but I would highley recommend a different Scion
dealer.
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Metro Scion Ohio
Overall Rating
First Impression
Staff Attitude
Inventory Level
Facility Quality
Final Impression