Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Eiso (63) 8 Year(s) Old (does not count toward dealer score)
Didnt buy from them, I was just shopping at the time!!!
1. Salesmen are upfront honest, friendly and knowledgable
2. Offered a test drive right away, no hassle!
3. Very attentive, always "please ask if u have questions"
4. No pressure.
5. Offered my trade-in lower than other 4 dealerships
Jessica 8 Year(s) Old (does not count toward dealer score)
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I visited Mike Calvert only because it was the only dealer in Houston that had a Solar Yellow xB in stock. All the people I dealt with in the Scion department seemed clueless. I can go on about my experience...but there is really no point. Mike Calvert in my eyes "Is not a place you take a friend!"
Jaga (0) 8 Year(s) Old (does not count toward dealer score)
Right after getting out of the car we were taken to Doug who had me driving the xA in no time. They had one ready to go in the color we wanted and after the test drive we got the paperwork done. The hardest part of the whole thing was waiting for the car get washed for us so we could take it home. Doug and the finance guy were all great to work with and we had zero hassles.
Ashley 8 Year(s) Old (does not count toward dealer score)
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I bought my Scion Tc at Mike Calvert Scion and was more than pleased with the prompt and friendly service I recieved! My salesman, Dorian, and Rick, the sales manager, were very upfront and honest with me about everything. My first stop in shopping around for a new car was Sterling McCall where I was ignored until asking a salesman about the Scion Tc, then he spoke to me like I was stupid for not knowing the Tc had to be ordered in advance. After leaving there upset I pulled into Mike Calvert where Dorian and the rest of the staff were more than happy to help me get the Scion I wanted. I was very happy with the service I recieved making this truly the only positive experience I've ever had in dealing with car dealerships. I would reccommend Mike Calvert Scion to anyone in the market for a new car!
I went to Mike Calvert after the first dealership I went to lied to me. Bobby, the salesman, and the Sales Manager went out of their way to make the buying experience wonderful. My BCP xB was the easiest car we have ever purchased. They had several xBs in-stock so I didn't have to wait to drive mine home.
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Mike Calvert Scion
Overall Rating
First Impression
Staff Attitude
