Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Justin 5 Year(s) Old (does not count toward dealer score)
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I just got my 2008 Scion XD from Molle Scion and I am in awe of the level of service I received. The entire process has been seamless and simple. I went in for a test drive about a month ago and Jake answered my questions, explained my options and didn’t pressure me into buying anything. I went back a week ago and placed the order and again, completely painless. Last night I went to pick it up and they had everything ready to go. I did my financing through TFS and that went exceptionally smooth as well. They presented me with the available options and explained each of them thoroughly. I felt absolutely no pressure to buy any of them. I have seriously dreaded dealing with car dealers but this experience has been amazing. Through the entire process I was provided with courteous and friendly service and felt like I was buying a car rather than being sold a car. Bottom line: I will highly recommend Molle Scion to anybody interested in a Scion or Toyota.
STNC (218) 6 Year(s) Old (does not count toward dealer score)
I went to Molle Scion based on a recommendation from a friend. When i walked in, I was amazed, it was an unbelievable. They had so many Scion things, they had CD Sampler's, leather seat samples, and just an overall quality Scion section. The staff was very friendly, and the inventory was amazing, they had so many Scions. They had to get my car from another local dealer, but they got it withing in the next few days. The staff was very knowledgeable, they had an answer to each of my questions. They also charge the lowest documentation fees in the area, and they have one countless awards, its an awesome facility with awesome knowledgeable staff. I recommend this dealer to anyone interested in buying a Scion in the KCMO area.
BOUNCERNKC (0) 7 Year(s) Old (does not count toward dealer score)
I bought my brand new 2006 Scion tC (in nautical blue) from Shayn at Molle Scion, ,Shayn is an awesone salesperson and she gave me the personal touch that other car dealers would not. I had gone to Chevy to look at the cobalt due to the gas mileage that they get and was so disgusted with the people that I walked out mid-conversation. Shayn also sold my parents a 2005 xB about 6 months ago and she remembered me and my 1 1/2 year old daughters names right as we walked in the door. She is very helpful and personable and very knowledgeable about the Scion lines and options. She helped me to buy my tC and this is my very first car. I am 24 years old and every other dealership just treated me like dirt. where Shayn and Molle Scion gave me the family welcome. I will definitely buy my next Scion from her and when mym little girl grows up, Shayn is who we will see for thet first new car.
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Overall Rating
First Impression
Inventory Level