Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
krugs (20) 6 Year(s) Old (does not count toward dealer score)
overall it was a negative experience, go and read my post to get the details of my visit:
http://www.scionlife.com/forums/viewtopic.php?t=152820
I'll be checking out other local scion dealerships later this week and hopefully they offer better service.
DeanCouchey (151) 8 Year(s) Old (does not count toward dealer score)
We bought our hot lava form Shane at northway! We ordered it about December 30th of 2003, no one was to sure as to when it would be in and they were very helpful with us and would keep us informed! They did a great job because we got the first RS 1.0 from the jersey port. I would reccomened them to anyone!
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Northway Scion
Overall Rating
First Impression
Staff Attitude
Inventory Level
