Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
mattman (28) 8 Year(s) Old (does not count toward dealer score)
I had a great time with my shopping experience. My salesman was very accomidating. He also managed to grab me the color of the tC that I wanted when there were none to be found. My one and only gripe would be the service department. When I bought the car, I purchased a lot of extra stuff too. The service guys scratched a little of my paint and didn't properly clean up after my spoiler install, resulting in the metal shavings rusting my paint. They cleaned it up ok, but not perfect. Otherwise, a very good experience, considering I was spending 20,000.
EviLPiMp (0) 8 Year(s) Old (does not count toward dealer score)
They don't pratice pure pricing, It was the same old car salesman crap. He never gave me a broken down price just a padded sky high price that did not add up. Tried to charge me $220 for the xA floor mats. Parts instalation will be at a whopping, $75 an hour. and they said it would be 1.5 hours per corner to install TRD springs and struts????? After going back 2 times to give them a chance to be fair, I took my business to Scion of Dartmouth.
ridavid (9) 8 Year(s) Old (does not count toward dealer score)
My service was great sold me the car and drove it off the lot in 2.5 hours
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Norwood Scion
Overall Rating
First Impression
Facility Quality
