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Phil Bachman Scion
http://www.philbachmanscion.com
3200 Briston HIghway
Johnson City TN 37601 [map]
P: 423-282-2241
F: 423-282-9398

Phil Bachman Scion
Dealership Report Card

Overall Rating
· total average of scores from last 6 months
- - - - - - - - - report breakdown - - - - - - - - -
First Impression
· general atmosphere and warmth

Staff Attitude
· friendliness and courtesy to guests

Staff Knowledge
· understanding of vehicle and process

Inventory Level
· number of cars available to view or drive

Facility Quality
· cleanliness and comfort during visit

Final Impression
· ability to meet the initial expectations


 lbjshaq2345 (4) 5 Year(s) Old (does not count toward dealer score)
Walked in with what I wanted, waited half an hour before someone even looked my way. After another half hour they came back saying they didn't have any '07 tCs in stock, so I just went to another dealer. Upon another recent visit for some touch-up paint, I received the same poor service and once again said forget and walked out. Overall I would not recommend this dealer for Scions.

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