Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
lbjshaq2345 (4) 5 Year(s) Old (does not count toward dealer score)
Walked in with what I wanted, waited half an hour before someone even looked my way. After another half hour they came back saying they didn't have any '07 tCs in stock, so I just went to another dealer. Upon another recent visit for some touch-up paint, I received the same poor service and once again said forget and walked out. Overall I would not recommend this dealer for Scions.
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