Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
SorcererXIII (2) 7 Year(s) Old (does not count toward dealer score)
My girlfriend and I went here to test drive a tC (for me) and an xA (for her). The representative (I didn't take his card and forgot his name) said he was too busy because it was a saturday and so would only let us test drive one of them (I think he was anxious to get back to selling the non-pure-priced Toyotas). He was mostly civil and courteous on my test drive and didn't pressure me, just gave the impression that he was eager to get it over with. He said the only tC they only had one tC available for purchase and of course it wasn't the color or drivetrain I wanted. I guess this is a problem in northern NJ since two other dealers told me they were completely out of Scions. One mentioned a 6 month wait.
blaz3d (0) 7 Year(s) Old (does not count toward dealer score)
I got my first car ever from these guys. They where such a big help also answered my question everything was just great. John was the best he helped me with everything. I was so happy about my car that I brought my friend to the same dealership to pick up an xA. John helped me pick the best accessories for my car. Now my tC looks freaken Awsome. Thanx John Siracusa for all the great help man.
PS your a Malaka!!!!!!
dachmo (9) 8 Year(s) Old (does not count toward dealer score)
I went to Prestige scion in January 2005 to order my Flint Mica tC 5speed. The salesman I dealt with was very nice, and not pushy at all. I didnt feel like I was being "sold" a car, I felt like I was buying a car myself. That was a very important factor. There was a long wait for the the car (10 weeks), but they told me twelve, so I got it a little early and they held it for me while I got my loan and Insurance (no pressure to get it off the lot)
I would highly reccomend this dealership and salesman:
Prestige Scion of Ramsey
Salesman - John Siracusa
MARK JACOBWITZ 8 Year(s) Old (does not count toward dealer score)
[edit]
I'M STILL WAITING FOR MY TITLE THAT HAS BEEN OVER 2 MONTHS. NO FOLLOW UP WHAT SO EVER.
LiquidXB (8) 8 Year(s) Old (does not count toward dealer score)
I bought 2 scion xb's from prestige toyota/scion and both times were great. It was fast and easy and they made sure i got whatever i wanted. My fiance and i had to bring our baby girl both times and both times the staff was absolutly great to her and us, my salesman did not even mind when she tried to wreck his desk. I will buy from this dealer again and i would recomend this dealer to anyone it is worth the drive if you are out of the area.
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