Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Sokhean J. Ouk 6 Year(s) Old (does not count toward dealer score)
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I liked the friendly and family like atmosphere. Everyone was very welcoming and friendly. I was offered coffee by a staff member and was very much pleased with the environment and overall service. Its a 20 minute drive but I enjoy the people and service. They don't have a bodyshop but I will always go there for inspections and OEM parts if I need them.
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