Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
ebeanergrl (3) 8 Year(s) Old (does not count toward dealer score)
Very rude and pushy on the phone as I was trying to work a deal. Dealer not knowledgable about car at all. He wouldnt listen to what I had to say, nor what I was looking for. Tried to convince me I wanted an Auto rather than a manual. I would NOT recomend doing business with them.
I purchased my Scion xA from R&H Scion two weeks ago. The experience was positive and they got me into my car in less than an hour. I might be slightly bias because I work there as a tech (not a salesman though) so I of course bought from my own employer. But I assure you they would treat everyone the same. I highly recommend them.
cargod78 (1) 8 Year(s) Old (does not count toward dealer score)
R&H toyota was the first place i went to look at the new scions, mostly because they had the largest selection and had the scions ready to go before anyone else in the area. thier sales staff were friendly and not pushy.
over all it was a great experience.
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for R and H Scion