Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
enarbmeM (0) 6 Year(s) Old (does not count toward dealer score)
Salesmen hassle for financing.
Service department: Can't answer simple questions.
Had tire pressure warning (screw stuck on inside of tire) - their suggestion: "try filling up the spare tire too." IN THE TRUNK????? LOL.
Huge hassle over 05 sunroof recall.
Steer clear of these guys.
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Ralph Hayes Scion
Overall Rating
First Impression
Staff Attitude
Facility Quality