Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
HyPnOtIk (115) 5 Year(s) Old (does not count toward dealer score)
Scion of Glendora is an awesome dealership with the extreme knowledge on Scions .The people were so friendly and the service was great . Oliver Santos is a great salesperson and knows the Scions inside and out . If you decide to buy a new Scion please give Scion of Glendora a try !!!!!!
lulu23 (1) 7 Year(s) Old (does not count toward dealer score)
I had a Scion xA I purchased from Scion of Glendora back in 2003, which was a great experiance Oliver Santos sold it to me. And even if I had the weirdest questions he would answer each and everyone of them. He was awesome!!!!! So I had it for 2 years, with no problems. and now I wanted a bigger car that was automatic. So I called up Scion of Glendora spoke to George about trading my xA for an xB he said cool, what color do you want , auto or stick, I gave him all my needs. I got a call back within hours about 2006 xb coming in, in a few weeks if I wanted to wait for it since it will be the newest model and comes with more features. I said sure. Not expecting my xB to be in for weeks, I got a call from George last Friday and he was very excieted!!! And made me excieted about my new car. that my 2006 xb was in and if I wanted to pick it up that day. I went down there and picked up my new xB it is awsome!! I love it. George Ramirez and Oliver Santos are GREAT! Thanks ;)
uhhuh_777 (0) 7 Year(s) Old (does not count toward dealer score)
I was looking for a car then and my co-worker told me to drop by Scion of Glendora and to look for Oliver. They told me how friendly and honest Oliver was with them. So I stopped by and got my xA hassle-free. I have recommeded friends and they too had a wonderful experience dealing with Oliver. Service is great. I got my car serviced in no time.
So then, I went back to get another car and I never wanted to talk to any other salesperson but Oliver. Gave me my new tC. Thanks Oliver! This guy treated us like family.
rabberflatch (0) 7 Year(s) Old (does not count toward dealer score)
Been looking for a tC for about a month and a half... finally found out about Scion of Glendora. Oliver Santos ordered a car for me for FREE and it came in about two weeks! Car is perfect and Oliver has to be the most honest and friendly dealer I've ever met. Got a call the day before my car arrived (buying it took only a little more than an hour) and I picked it up the next morning. Glendora has the nicest dealer plates also; and I got a cool decal on my back window. The whole place is clean looking and everyone is friendly. Thanks Oliver.. I also want to thank Hector, Bobby, and George who is gonna have my security system installed next week. Great Dealership.
I used to have a new beetle and I was having a lot of problems with it. My friend had bought a car from George Ramirez, a salesman at Scion of Glendora. She also bought an xB and put a ragtop sunroof which I liked. I decided to trade in my beetle and get into an xB. When I got there, I met George and he was great. Oliver, the Scion Manager, was very courteous and friendly. They were very attentive to me and George helped me out with all my questions. He was great and well..kinda cute! Thanks Scion of Glendora. For all of your help and for having a great salesman. Oliver and George, you guys are great! I'll tell everyone I know to see you guys!!!!!
05_scion_tc (188) 8 Year(s) Old (does not count toward dealer score)
Scion Of Glendora, the home of Scinergy IE, has proven themselves to be an outstanding dealership to me thus far. I had purchased my tC from Longo Scion due to their availablity of the Scion tC at the time, but I will always and only take my car to Scion of Glendora. And I would like to give mention to Oliver Santos & Danny Llamas @ SOG for their outstanding work and helpful knowledge of the cars.
tybox04 (333) 8 Year(s) Old (does not count toward dealer score)
I went to Scion of Glendora to get my oil change, it was great, I had oil changes at other dealerships before and have never had the same service. As soon as I arrived someone was there to take care of me, they took my information and said it would be an hour and a half, THEY LIED ! ! ! but for the better, I was in and out got my oil change and my spot free car wash... there were sales representatives that were there to assist with any questions I had while in the parts and service department. The facility was very clean and had a lounge area instead of a lobby that was comfortable, and made me want to stay. Soon after I had sat down I was called to pickup my receipt, and car. I would also recommend Oliver Santos when looking for a toyota, he knows his cars, past, present and future, and is a very helpful salesperson.
Kool B (128) 8 Year(s) Old (does not count toward dealer score)
Scion of Glendora is the place for all of your Scion / Toyota needs. The staff is very knowledgeable of the cars they sell. Service Department is very friendly and knowledgeable. Oliver Santos is a great salesperson and knows the Scions inside and out. For a NO BULL Buying Experience go to Scion of Glendora.
Rich Perez 8 Year(s) Old (does not count toward dealer score)
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Just purchased two xB from Oliver. I had visited several dealerships and had many sales people not even want to deal with me once I mentioned scion. The guy at orange scion even told me that he was not too interested in selling scion because there was "no money in it".
Once I visited scion of glendora and oliver I knew I had a winner.
Not only was the process right they are giving 5yr 60k of oil changes with scion purchases!
Great job Oliver!!!
elvin gomez 8 Year(s) Old (does not count toward dealer score)
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great place to deal with. I dealt with Oliver and he made everything sooooo easy and quick. great guy.
7red7 (208) 8 Year(s) Old (does not count toward dealer score)
Even though I bought my xB at another dealership, I've had nothing but good experiences at Scion Of Glendora...I took my box in for it's first oil change there, and had it back in under twenty minutes!!! Everyone on the staff is amazingly friendly, and they never push anything on you...I've recommended the dealership to all of my friends and family and anyone I talk to interested in getting a Scion...Oliver and Hector are top notch guys, and they make the experience at the dealership a nice one everytime :D
GeekSpeed (28) 8 Year(s) Old (does not count toward dealer score)
Awesome delarership. Car was on time (even early), service department is stupendous, people were honest and really worked with me to get what I wanted and when I wanted it. Inventory is pretty varied, but they make up for it in the speed in which they can get you the vehicle you want. The staff was great and most helpfull. All in all, one great place to shop, I definatley will be going back.
supa_grass (39) 8 Year(s) Old (does not count toward dealer score)
Months ago when I decided to buy an xB, I decided to start making some phonecalls to learn more about this car. I called up a lot of dealerships to ask for more info about the xB.
I got to talk to Oliver Santos when I called up Glendora Scion and he definitely gave me the best first impression, he took all the time to explain to me everyhting about the xB as if he making a presentation right in front of me, after the conversation, I knew Glendora is the way to go!
Buying a car from Oliver was the best and fastest car buying experience I ever had in my life, and before I lefet the dealership, Oliver introduced me to everybody, from the parts department to the service guys.
That's why I feel at home everytime I go to Glendora for my Oil changes.
Thanks a million Oliver!!! Thanks you Glendora Scion!!!
1 Hot XA (1) 8 Year(s) Old (does not count toward dealer score)
This dealer ship is great. I bought my Xa from them. Oliver a great salesman not pushy answered all our questions. Got the car exclactly the way we order it. We just traded our Xa for an Xb and once again what a great experience. I highly recommend Scion of Glendora they ROCK!!!!!!!!
hbxb (17) 8 Year(s) Old (does not count toward dealer score)
About two months ago I had the opportunity to go to Scion of Glendora. I had already purchased my car through a private party and was on a mission to determine the best Toyota dealer to get my service and parts from. After numerous visits to about 5 Toyota dealers I found Nirvana. Its name is Scion of Glendora. Everyone from the salesmen to the service department everyone if friendly efficient and sincere. When one of my friends is looking for a Scion, the first thing I say call Oliver at this number 909-305-2000 and he will hook you up. The only reason I only gave them two thumbs up is, that is all I have. I know sales people that drive the cars they sell. Oliver loves and drives the cars he sells.
hugebox79 (112) 8 Year(s) Old (does not count toward dealer score)
The first time I walked into Scion of Glendora I was in awwwe. The people were so friendly and the service was great. The staff was very knowing about the vehicles they were selling. The parts department is great, Bunny knows everthing you need to know and the service is awesome. The Scion tech, man can't even say enough about the guy. He knows what he's doing and he does it right. As for sales, this has to be one of the best if not the best sales person I've had the pleasure of working with. Oliver is a great salesman. Not pushy, he just want you to be happy with your car. He lets you tell him want you want, not tell you what he wants you to buy. I have to say that Scion of Glendora is the best Dealership I have ever been to.
This dealership may be small compared to the rest, but they make up for it in customer satisfaction and customer care. They are the nicest people around that will do anything to please you. It is a true testament that a vehicle is great when the employees at a dealership not only sell the Scions, but they drive them as well. Such is the case at Scion of Glendora. Oliver (the Scion Saleman for Glendora) drives a TCM xB, Hector (the finance manager for Scion of Glendora) drives Hot Lava Number 4, and even the General Manager of Scion of Glendora owns Hot Lava Number 1! Talk about a great product! The salesmen and service employees at Scion of Glendora cannot be matched, and neither can their 5 Year/60,000 Mile Free Oil Change Plan that is free with any car purchase. If you are looking for a dealership that will go the extra mile for you and your happiness in a new car purchase, call Oliver at Scion of Glendora at (909)305-2000
ikonXone (4111) 8 Year(s) Old (does not count toward dealer score)
This dealer is by far one of the best dealers out there. Oliver is not going to be pushy and they let ask and do what you need to check out the car. Nothing is forced on to you and they make every effort to satisfy you.
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Overall Rating
First Impression
Staff Attitude