Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Torydk87 (120) 8 Year(s) Old (does not count toward dealer score)
I first began looking for my Scion here at Scion of Greenville. I found the sales staff to be courteous and nice and very knowledgable about their products. As I became more interested in the car I felt very pressured and decided not to buy from them. Something just didn't feel right. Needless to say I ended up going to Dave Edwards Scion and got $4000 for my trade (Scion of G'ville over me $2300) and an overall lower price on a car with more options. I do however get my service done at Scion of G'ville and I have always been impressed. The staff is nice and knowledgeable and when they tell you 30 minutes it's done in 30 minutes or less. I highly recommend this dealer for their service deptartment. Keep up the good work guys!!
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Overall Rating
First Impression
Staff Attitude
Facility Quality
Final Impression