Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Raynearcadia (0) 7 Year(s) Old (does not count toward dealer score)
I recently purchased my 2006 Scion Tc from Toyota Scion of Wallingford; I must say I was pleasantly surprised. Now I must first mention that I come from a family that is very loyal to the Toyota franchise, we wouldn't buy anything else but a Toyota product, but even so, my salesman Chuck really made this a spectacular transaction. His knowledge of the product was amazing. I also was introduced to the Scion manager Joe, they were both very knowledgeable and supportive, they made sure I got exactly what I wanted, my Flint Mica Tc. I could not be more satisfied; it was an awesome experience to say the least. Do yourself a favor and don’t waste your time at any other dealership, these cars cost the same everywhere but after the sale it’s the service that counts, and these guys, especially Chuck, really proved that.
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Overall Rating
First Impression
Inventory Level