Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
NCBOX (32) 6 Year(s) Old (does not count toward dealer score)
Personally I had a not so good time with them because first they had no clue about the cars they were selling; I knew more and I had never even been inside of a Scion. Also in my fathers car they broke the auto dimming mirror and refused to pay for it and they messed up one of the windows tint.
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Scion of Wilmington
Overall Rating
First Impression
Staff Attitude
Staff Knowledge