Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Clay 7 Year(s) Old (does not count toward dealer score)
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We'll first things first I really enjoyed the way I was treated at the Scion at Toyota of Nicholasville. The man who sold my xA to me was named Ted. He was really upfront with me about the pricing and answered every question that I had. I told him I wasn't going to buy that day, but that didn't matter, he treated me with a lot of respect. After I was introduced to my Scion, I've met other people around town who have them too and who really liked this dealership and salesperson. I give it my full recommendation. I didn't feel cheated at all afterwards.
rachel44 (0) 8 Year(s) Old (does not count toward dealer score)
I just wanted to tell people that I bought my 2005 Scion xB from Toyota of Nicholasville and they were great people to work with. I had a good experience buying from them and I think anybody-else would also. They treat you very good and can answer anything you might want to ask about the car you are about to buy. I tried to deal with a few other dealerships in the area and was not happy with any other but Toyota of Nicholasville. They wew by far the best to work with and they will treat you right. Give them a try first if you about to purchase a new Scion. I know you will be happy with them like I was.
All I can say is they shoot straight. Everything is totally up front, and you can actually buy a stock tc if you want. I purchased a flint mica tc from Tony Gentry. They worked with me on everything. It was a completly hassle free experience and I recommend them to the area. They do have a $269 doc fee, but if was worth it to deal with people you feel are on your side
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