Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
capitolachet (14) 5 Year(s) Old (does not count toward dealer score)
bought my 08 nautical blue metallic in October, saheed was cool, awesome guy i talked to him for like 20 mins. every time i went there on topics other than my car. He helped me get my financing and overall just a cool guy, everyone that works there is super nice and does not pressure you into doing something you don't want to do. I got my gf to get her tC from them too because of how much they impressed me.
Dakine (151) 6 Year(s) Old (does not count toward dealer score)
Dealer is great, they have a bunch of Scions in stock. Cool thing about this dealership is they are strictly Scions, no Toyota Scion link in this area. I love the shop run by Dave. He is a cool guy and helps you with whatever work you need on your car.
BSP07tC (2) 6 Year(s) Old (does not count toward dealer score)
Just bought my 07 Scion here and I couldn't be happier. The pricing is competitive and got me into the car I wanted. I didn't even know that the Scion dealer was seperate from the Toyota dealer so I originally went to the Toyota dealer. I talked with Mahmoud who drove me over to the Scion dealer. I told him I was just looking for a Flint Mica or black one with not too many options. At first he showed me a Spec package that was loaded, which makes no sense to me. Then the sales manager Mo found a black one with the exact options I wanted, manual tranny, floor mats, iPod interface and wheel locks. I proceded to run my credit and I got the tier 1+ financing and a bit more on my trade than I thought I would so in about an hour I was in and out of there.
Gabe 8 Year(s) Old (does not count toward dealer score)
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Well.. I bought my ssm xA a while back.. and I thought it was cool.. The dealers at Stevens Creek vary.. Some are great and others are just anal. I met one of the dealers and he was very informative and a cool guy. His boss was selling an mk4 supra which was located next door and you could see it through a glass window.. It was pretty cool. But when financing and payments came.. the guy operating was a little.. eh... he was very anal and kind of an a-hole.. but yeh.. that was only one person. The manager was cool.. we conned him in giving me a free car alarm and floor mats.. And we got a discount on the shift knob and pedals. =]
REaL (29) 8 Year(s) Old (does not count toward dealer score)
Well today I just picked up my SSM Scion tC from Steve Yeager at Stevens Creek Toyota. If your looking to buying a Scion, I recommend you go see this nice guy right away! He ordered exactly what I requested and got my car in two weeks before the estimated time of pick up. I am very happy with the purchase.
xbscionbc (9) 8 Year(s) Old (does not count toward dealer score)
Well I must say my experience was better than any other previous with a dealer. Steve Yeager at Stevens Creek Scion is the man. Because of him I am now pimp not 1 but 2 BCP Scion Xb's.
Once again Steve Yeager is the man.
Ranthese (1) 8 Year(s) Old (does not count toward dealer score)
Steven's creek was the second dealership I visited. My first was Capitol Scion, which I will never shop at! (Read my review for Capitol Scion). Steven's creek was friendly, curtious, no pressure, no bs. I was in and out in about 20-30 minutes.
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Overall Rating
First Impression
Staff Attitude