Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Syldrin (16) 6 Year(s) Old (does not count toward dealer score)
I bought my 06 rs2.0 here and it was a pretty nice experience. Good people there. Whenever I go back for maintenance on my car the people I dealt with still know me by name. They always make it a point to say hi and be really friendly. I've never gotten the impression I was forced into buying my car. In fact the guy I dealt with (Willam Jessup -- tell him Jay sent you if you see him =p) actually told me to make sure I could afford the car before I buy it and wouldn't let me sign the paper work till I was 100% positive that it would be no trouble. Overall great place and great people.
Sean05tC (1) 8 Year(s) Old (does not count toward dealer score)
The buying process was quite a breeze, and I enjoyed the knowledgeable staff and people helping me through my decision. Their inventory was a bit low, but that is only because it was the first shipment. I would totally recommend them to anyone.
IceCold (54) 8 Year(s) Old (does not count toward dealer score)
Overall a great experience. I was treated very well by the sales dept. Only one negative thing, finance was very pushy.
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Stevinson Scion West
Overall Rating
First Impression
Staff Attitude
Staff Knowledge