Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Cmec2004 (2735) 6 Year(s) Old (does not count toward dealer score)
Jeremy is the man go to Scion guy over there. He is very knowledgeable about all the sales and service that goes into a Scion. He cares about the car, the scene and the people. Great dealership. They truly understand what it takes to be a great dealership with fast service and speedy delivery (Mr Rogers, LOL).
Bill 8 Year(s) Old (does not count toward dealer score)
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I purchased my new TC at Thompson on 10/16/04. The sales and delivery process was seamless and went without a hitch. They are one of the few Signature dealerships in Pa. I previously used their Service Department and was completely satisfied. They truly exceed your Automotive expectations
for customer satisfaction.
Jeremy 8 Year(s) Old (does not count toward dealer score)
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I looked into all the dealers in my area of Philly. Thompson Toyota was by far the most knowlageable, and laid back dealership. Team and Peruzzi both tried to rip me off on my trade-in. I had the most positive car buying experience ever. GO THERE!!
I also called Bob Lewis and I think he might sponser this site.
vjdjeddy (1) 8 Year(s) Old (does not count toward dealer score)
Parts Guys were the best guys I ever dealt with at any car parts counter.Matt is a good guy in parts Thanks ED
waltpsu (0) 8 Year(s) Old (does not count toward dealer score)
I had previously had a bad experience at Team Toyota when I bought my Toyota. After hearing great things about Thompson Toyota, I went to them for my tC. Really a 1st class dealership. From the complimentary valet parking when I arrived, to the quality of the facilities, to the attitude of the staff, I thoroughly enjoyed this experience. I also learned that they're in the top 10 Toyota dealerships in the entire country for customer satisfaction (measured, I think, by the surveys that Toyota sends out everytime someone purchases a new vehicle).
They had 4 tC's on the lot when I was there, but they had already been purchased by someone else. I put in my order on 7/8/04, and should have it in about a month. Can't wait!
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Thompson Scion of Doylestown
Overall Rating
First Impression
Staff Attitude