Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
ashiva (228) 6 Year(s) Old (does not count toward dealer score)
Prearranged the tC, drove into the dealership, she was clean and waiting for me, took a couple hours to test drive, pay, and complete registration. Most smooth transaction with a friendly and accommodative staff.
Shawn 8 Year(s) Old (does not count toward dealer score)
[edit]
I went to Thompson to get info on the XB rs1. The dealer knew very little about it or how to get one. There trade-in price was a lot lower than all the local dealers. It seemed to me that the sales team only knew what the website said; about worthless to me. Needless to say I was very disappointed in my first Scion experience.
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Thompson Scion of Edgewood
Overall Rating
First Impression
Staff Attitude
Staff Knowledge
