Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
mayeseh (2) 5 Year(s) Old (does not count toward dealer score)
Victory Scion/Toyota has a large inventory of cars with lots of different option configurations. They have knowledgeable staff and a pleasant atmosphere. They also have a good service and parts department that get get all of the TRD parts.
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Overall Rating
First Impression